Abstract
This article proposes a procedural model designed to optimize the experience of citizens in decision making of public policies through gamification. The study assumes that gamification increases motivation and contributes to increase involvement within a specific area. In this case, gamification is used to encourage citizens’ engagement in decision-making, based on three models of evaluation of public policies that incorporate civil participation in three different roles: auditor, passive and active. After applying the Delphi methodology, the results of reliability and internal consistency show that experts attribute a higher value to the model of active participation using gamification. In conclusion, the model designed opens a new area of knowledge within the evaluation of public policies, embedded in the interactivity of the media context.
Translated title of the contribution | Procedural model in the evaluation of public policy through gamification |
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Original language | Spanish |
Pages (from-to) | 810-827 |
Number of pages | 18 |
Journal | Revista de Administracao Publica |
Volume | 51 |
Issue number | 5 |
DOIs | |
State | Published - 1 Sep 2017 |
Bibliographical note
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