Resumen
This article proposes a procedural model designed to optimize the experience of citizens in decision making of public policies through gamification. The study assumes that gamification increases motivation and contributes to increase involvement within a specific area. In this case, gamification is used to encourage citizens’ engagement in decision-making, based on three models of evaluation of public policies that incorporate civil participation in three different roles: auditor, passive and active. After applying the Delphi methodology, the results of reliability and internal consistency show that experts attribute a higher value to the model of active participation using gamification. In conclusion, the model designed opens a new area of knowledge within the evaluation of public policies, embedded in the interactivity of the media context.
Título traducido de la contribución | Procedural model in the evaluation of public policy through gamification |
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Idioma original | Español |
Páginas (desde-hasta) | 810-827 |
Número de páginas | 18 |
Publicación | Revista de Administracao Publica |
Volumen | 51 |
N.º | 5 |
DOI | |
Estado | Publicada - 1 sep. 2017 |
Nota bibliográfica
Publisher Copyright:© 2017, Fundacao Getulio Vargas. All rights reserved.
Palabras clave
- Citizen participation
- Evaluation model
- Gamification
- Public policies
- User experience