External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Fernando Uyaguari; Juan Francisco Cordero; Andrés Lopez; Erwin J. Sacoto-Cabrera

doi:10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Fernando Uyaguari, Juan Francisco Cordero, Andrés Lopez, Erwin J. Sacoto-Cabrera

Grupo de Investigación en Cloud Computing Smart Cities & High Perfomance Computing (GIHP4C)

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

Resumen

Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

Idioma original	Inglés
Título de la publicación alojada	Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023
Editores	Juan Pablo Salgado-Guerrero, Hector Rene Vega-Carrillo, Gonzalo García-Fernández, Vladimir Robles-Bykbaev
Editorial	Springer Science and Business Media Deutschland GmbH
Páginas	212-221
Número de páginas	10
ISBN (versión impresa)	9783031519819
DOI	https://doi.org/10.1007/978-3-031-51982-6_19
Estado	Publicada - 2024
Evento	8th International Conference on Science, Technology and Innovation for Society, CITIS 2023 - Guayaquil, Ecuador Duración: 26 jul. 2023 → 28 jul. 2023

Serie de la publicación

Nombre	Lecture Notes in Networks and Systems
Volumen	870 LNNS

Conferencia

Conferencia	8th International Conference on Science, Technology and Innovation for Society, CITIS 2023
País/Territorio	Ecuador
Ciudad	Guayaquil
Período	26/07/23 → 28/07/23

Nota bibliográfica

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Acceder al documento

10.1007/978-3-031-51982-6_19

Otros archivos y enlaces

Enlace a la publicación en Scopus

Citar esto

Uyaguari, F., Cordero, J. F., Lopez, A., & Sacoto-Cabrera, E. J. (2024). External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. En J. P. Salgado-Guerrero, H. R. Vega-Carrillo, G. García-Fernández, & V. Robles-Bykbaev (Eds.), Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023 (pp. 212-221). (Lecture Notes in Networks and Systems; Vol. 870 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-51982-6_19

Uyaguari, Fernando ; Cordero, Juan Francisco ; Lopez, Andrés et al. / External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. editor / Juan Pablo Salgado-Guerrero ; Hector Rene Vega-Carrillo ; Gonzalo García-Fernández ; Vladimir Robles-Bykbaev. Springer Science and Business Media Deutschland GmbH, 2024. pp. 212-221 (Lecture Notes in Networks and Systems).

@inproceedings{8a66de8bdc0f48bdb4c16494a96d79b2,

title = "External Factors and Socioeconomic Influence on Users Acceptance of Online Payments",

abstract = "Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users{\textquoteright} socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.",

keywords = "Covid-19, External influence, Information technology, Online payments, Socioecononomics, User acceptance",

author = "Fernando Uyaguari and Cordero, {Juan Francisco} and Andr{\'e}s Lopez and Sacoto-Cabrera, {Erwin J.}",

note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.; 8th International Conference on Science, Technology and Innovation for Society, CITIS 2023 ; Conference date: 26-07-2023 Through 28-07-2023",

year = "2024",

doi = "10.1007/978-3-031-51982-6_19",

language = "English",

isbn = "9783031519819",

series = "Lecture Notes in Networks and Systems",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "212--221",

editor = "Salgado-Guerrero, {Juan Pablo} and Vega-Carrillo, {Hector Rene} and Gonzalo Garc{\'i}a-Fern{\'a}ndez and Vladimir Robles-Bykbaev",

booktitle = "Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023",

address = "Germany",

}

Uyaguari, F, Cordero, JF, Lopez, A & Sacoto-Cabrera, EJ 2024, External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. En JP Salgado-Guerrero, HR Vega-Carrillo, G García-Fernández & V Robles-Bykbaev (eds.), Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. Lecture Notes in Networks and Systems, vol. 870 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 212-221, 8th International Conference on Science, Technology and Innovation for Society, CITIS 2023, Guayaquil, Ecuador, 26/07/23. https://doi.org/10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. / Uyaguari, Fernando; Cordero, Juan Francisco; Lopez, Andrés et al.
Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. ed. / Juan Pablo Salgado-Guerrero; Hector Rene Vega-Carrillo; Gonzalo García-Fernández; Vladimir Robles-Bykbaev. Springer Science and Business Media Deutschland GmbH, 2024. p. 212-221 (Lecture Notes in Networks and Systems; Vol. 870 LNNS).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

TY - GEN

T1 - External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

AU - Uyaguari, Fernando

AU - Cordero, Juan Francisco

AU - Lopez, Andrés

AU - Sacoto-Cabrera, Erwin J.

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

PY - 2024

Y1 - 2024

N2 - Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

AB - Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

KW - Covid-19

KW - External influence

KW - Information technology

KW - Online payments

KW - Socioecononomics

KW - User acceptance

UR - http://www.scopus.com/inward/record.url?scp=85189526757&partnerID=8YFLogxK

U2 - 10.1007/978-3-031-51982-6_19

DO - 10.1007/978-3-031-51982-6_19

M3 - Conference contribution

AN - SCOPUS:85189526757

SN - 9783031519819

T3 - Lecture Notes in Networks and Systems

SP - 212

EP - 221

BT - Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023

A2 - Salgado-Guerrero, Juan Pablo

A2 - Vega-Carrillo, Hector Rene

A2 - García-Fernández, Gonzalo

A2 - Robles-Bykbaev, Vladimir

PB - Springer Science and Business Media Deutschland GmbH

T2 - 8th International Conference on Science, Technology and Innovation for Society, CITIS 2023

Y2 - 26 July 2023 through 28 July 2023

ER -

Uyaguari F, Cordero JF, Lopez A, Sacoto-Cabrera EJ. External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. En Salgado-Guerrero JP, Vega-Carrillo HR, García-Fernández G, Robles-Bykbaev V, editores, Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. Springer Science and Business Media Deutschland GmbH. 2024. p. 212-221. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Resumen

Serie de la publicación

Conferencia

Nota bibliográfica

Acceder al documento

Otros archivos y enlaces

Huella

Citar esto