External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Fernando Uyaguari; Juan Francisco Cordero; Andrés Lopez; Erwin J. Sacoto-Cabrera

doi:10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Fernando Uyaguari, Juan Francisco Cordero, Andrés Lopez, Erwin J. Sacoto-Cabrera

Cloud Computing Research Group Smart Cities & High Performance Computing (GIHP4C)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

Original language	English
Title of host publication	Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023
Editors	Juan Pablo Salgado-Guerrero, Hector Rene Vega-Carrillo, Gonzalo García-Fernández, Vladimir Robles-Bykbaev
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	212-221
Number of pages	10
ISBN (Print)	9783031519819
DOIs	https://doi.org/10.1007/978-3-031-51982-6_19
State	Published - 2024
Event	8th International Conference on Science, Technology and Innovation for Society, CITIS 2023 - Guayaquil, Ecuador Duration: 26 Jul 2023 → 28 Jul 2023

Publication series

Name	Lecture Notes in Networks and Systems
Volume	870 LNNS

Conference

Conference	8th International Conference on Science, Technology and Innovation for Society, CITIS 2023
Country/Territory	Ecuador
City	Guayaquil
Period	26/07/23 → 28/07/23

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords

Covid-19
External influence
Information technology
Online payments
Socioecononomics
User acceptance

Access to Document

10.1007/978-3-031-51982-6_19

Cite this

Uyaguari, F., Cordero, J. F., Lopez, A., & Sacoto-Cabrera, E. J. (2024). External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. In J. P. Salgado-Guerrero, H. R. Vega-Carrillo, G. García-Fernández, & V. Robles-Bykbaev (Eds.), Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023 (pp. 212-221). (Lecture Notes in Networks and Systems; Vol. 870 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-51982-6_19

Uyaguari, Fernando ; Cordero, Juan Francisco ; Lopez, Andrés et al. / External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. editor / Juan Pablo Salgado-Guerrero ; Hector Rene Vega-Carrillo ; Gonzalo García-Fernández ; Vladimir Robles-Bykbaev. Springer Science and Business Media Deutschland GmbH, 2024. pp. 212-221 (Lecture Notes in Networks and Systems).

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abstract = "Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users{\textquoteright} socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.",

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Uyaguari, F, Cordero, JF, Lopez, A & Sacoto-Cabrera, EJ 2024, External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. in JP Salgado-Guerrero, HR Vega-Carrillo, G García-Fernández & V Robles-Bykbaev (eds), Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. Lecture Notes in Networks and Systems, vol. 870 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 212-221, 8th International Conference on Science, Technology and Innovation for Society, CITIS 2023, Guayaquil, Ecuador, 26/07/23. https://doi.org/10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. / Uyaguari, Fernando; Cordero, Juan Francisco; Lopez, Andrés et al.
Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. ed. / Juan Pablo Salgado-Guerrero; Hector Rene Vega-Carrillo; Gonzalo García-Fernández; Vladimir Robles-Bykbaev. Springer Science and Business Media Deutschland GmbH, 2024. p. 212-221 (Lecture Notes in Networks and Systems; Vol. 870 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

AU - Uyaguari, Fernando

AU - Cordero, Juan Francisco

AU - Lopez, Andrés

AU - Sacoto-Cabrera, Erwin J.

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

PY - 2024

Y1 - 2024

N2 - Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

AB - Information technology acceptance (ITA) has been studied for several years with contradictory results. This study analyzed the increase in the use of an electronic online payment service and its relationship with external factor (specific confinement by the Covid-19 pandemic) and users’ socioeconomic level based on the ITA concept. Specifically, we applied this study to an Internet Service Provider (ISP). The results indicate that external factors have a statistically significant influence on an increase in online payments. Regarding the influence of socioeconomic status, no statistically significant evidence indicates that this aspect does not influence the increase in online payments. This study shows that once customers adopt the Internet, their use of electronic online payment services is not influenced by their socioeconomic status. This study suggests that organizations are constrained in implementing incentives for customers to use e-services.

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Y2 - 26 July 2023 through 28 July 2023

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Uyaguari F, Cordero JF, Lopez A, Sacoto-Cabrera EJ. External Factors and Socioeconomic Influence on Users Acceptance of Online Payments. In Salgado-Guerrero JP, Vega-Carrillo HR, García-Fernández G, Robles-Bykbaev V, editors, Systems, Smart Technologies and Innovation for Society - Proceedings of CITIS 2023. Springer Science and Business Media Deutschland GmbH. 2024. p. 212-221. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-031-51982-6_19

External Factors and Socioeconomic Influence on Users Acceptance of Online Payments

Abstract

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Keywords

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