Teaching Brooks Law Based on Fuzzy Cognitive Maps and Chatbots

Miguel Angel Quiroz Martinez, Andres Fabian Arteaga Ramírez, Santiago Teodoro Castro Arias, Maikel Yelandi Leyva Vazquez

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

The massification of online resources has allowed people and companies to be forced to use them, for various reasons, whether educational, recreational, communicative, or work. In tough situations, such as pandemics, the chatbot has been very useful, but its effectiveness depends on the application of several parallel processes. The objective was to present a study of the teaching of Brook’s law based on fuzzy cognitive maps and chatbots. A quantitative approach was used under a descriptive criterion, pertinent to the study related to artificial intelligence. The need to apply supervised learning on the knowledge of the bot and also a direct one, from the interface, was observed. The results showed that the application of fuzzy cognitive maps improves the development of new technologies, together with FCM-Fusion that presents activities in a single frame. It was concluded that Brooks’s theory makes sense and, in several projects, there have been economic losses, due to change or inclusion of new people, which slow down the processes, make them more expensive, and do not produce the expected results. For the application of new communication technologies, MCDs are necessary, since they allow the development of software, according to AI, added to the use of the chatbot, for customer service.

Original languageEnglish
Title of host publicationAdvances in Artificial Intelligence, Software and Systems Engineering - Proceedings of the AHFE 2021 Virtual Conferences on Human Factors in Software and Systems Engineering, Artificial Intelligence and Social Computing, and Energy, 2021
EditorsTareq Z. Ahram, Waldemar Karwowski, Jay Kalra
PublisherSpringer Science and Business Media Deutschland GmbH
Pages251-258
Number of pages8
ISBN (Print)9783030806231
DOIs
StatePublished - 2021
EventAHFE Conferences on Human Factors in Software and Systems Engineering, Artificial Intelligence and Social Computing, and Energy, 2021 - Virtual, Online
Duration: 25 Jul 202129 Jul 2021

Publication series

NameLecture Notes in Networks and Systems
Volume271
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

ConferenceAHFE Conferences on Human Factors in Software and Systems Engineering, Artificial Intelligence and Social Computing, and Energy, 2021
CityVirtual, Online
Period25/07/2129/07/21

Bibliographical note

Funding Information:
This work has been supported by the GIIAR research group and the Universidad Polit?cnica Salesiana.

Funding Information:
Acknowledgments. This work has been supported by the GIIAR research group and the Universidad Politécnica Salesiana.

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

  • Brooks law
  • Chatbot
  • Cognitive paradigm
  • Fuzzy cognitive maps
  • Online learning

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