Interaction and usergenerated content on online informative platforms: A comparison of journalists in Colombia, Peru and Ecuador

Daniel Barredo-Ibáñez, Karen Tatiana Pinto-Garzón, Úrsula Freundt-Thurne, Narcisa Jessenia Medranda-Morales

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Interactivity is among the main characteristics of online journalism because it helps to build bridges between the media, journalists and the users to whom the news is directed. This article, based on in-depth interviews with 35 journalists, examines the concept of interaction as understood by media sources in Colombia, Peru and Ecuador. These three countries are culturally and historically similar and have similar levels of Internet access. Most of the journalists indicated that they have adjusted their practice to incorporate some aspects of Internet-based interaction, such as social network presence and increased transparency to users However, the media organizations for which they work have adopted few such procedures and maintain limited capacity to manage online participation. The journalists expressed their desire for the development of further ways to facilitate interaction with users.

Original languageEnglish
Pages (from-to)99-117
Number of pages19
JournalCatalan Journal of Communication and Cultural Studies
Issue number1
StatePublished - 2020

Bibliographical note

Funding Information:
This article is a product of the ‘Public Sphere and Citizen Participation’ project, code PIN-2017-007, supported by the Big Grants fund at the Universidad del Rosario, Colombia.

Funding Information:
Karen Tatiana Pinto-Garzón is a researcher in the project ‘Public Sphere and Citizen Participation’, funded by the Big Grants fund of the Universidad del Rosario (Colombia). She has a BA degree in Social Communication from the Universidad Técnica Particular de Loja (Ecuador). Her thesis addressed interactivity in Colombian cybermedia. In addition, she has participated in some studies on interactivity in the media of Latin America.

Publisher Copyright:
© 2020 Intellect Ltd.

Copyright 2020 Elsevier B.V., All rights reserved.


  • Colombia
  • Ecuador
  • Journalism
  • Online interaction
  • Peru
  • User-generated content


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