Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

Gustavo Caiza; Fernando Ibarra-Torres; Marcelo V. Garcia; Valeria Barona-Pico

doi:10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

Gustavo Caiza, Fernando Ibarra-Torres, Marcelo V. Garcia, Valeria Barona-Pico

Grupo de Investigación en Electrónica Control y Automatización (GIECA)

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

1 Cita (Scopus)

Resumen

Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

Idioma original	Inglés
Título de la publicación alojada	Trends and Applications in Information Systems and Technologies
Editores	Álvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Ana Maria Ramalho Correia
Editorial	Springer Science and Business Media Deutschland GmbH
Páginas	401-410
Número de páginas	10
ISBN (versión impresa)	9783030726591
DOI	https://doi.org/10.1007/978-3-030-72660-7_39
Estado	Publicada - 2021
Evento	World Conference on Information Systems and Technologies, WorldCIST 2021 - Terceira Island, Portugal Duración: 30 mar. 2021 → 2 abr. 2021

Serie de la publicación

Nombre	Advances in Intelligent Systems and Computing
Volumen	1367 AISC
ISSN (versión impresa)	2194-5357
ISSN (versión digital)	2194-5365

Conferencia

Conferencia	World Conference on Information Systems and Technologies, WorldCIST 2021
País/Territorio	Portugal
Ciudad	Terceira Island
Período	30/03/21 → 2/04/21

Nota bibliográfica

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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10.1007/978-3-030-72660-7_39

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Caiza, G., Ibarra-Torres, F., Garcia, M. V., & Barona-Pico, V. (2021). Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. En Á. Rocha, H. Adeli, G. Dzemyda, F. Moreira, & A. M. R. Correia (Eds.), Trends and Applications in Information Systems and Technologies (pp. 401-410). (Advances in Intelligent Systems and Computing; Vol. 1367 AISC). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-72660-7_39

Caiza, Gustavo ; Ibarra-Torres, Fernando ; Garcia, Marcelo V. et al. / Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. Trends and Applications in Information Systems and Technologies. editor / Álvaro Rocha ; Hojjat Adeli ; Gintautas Dzemyda ; Fernando Moreira ; Ana Maria Ramalho Correia. Springer Science and Business Media Deutschland GmbH, 2021. pp. 401-410 (Advances in Intelligent Systems and Computing).

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title = "Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry",

abstract = "Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.",

keywords = "Artificial intelligence, Bots, Industry, Management software, Software development",

author = "Gustavo Caiza and Fernando Ibarra-Torres and Garcia, {Marcelo V.} and Valeria Barona-Pico",

note = "Publisher Copyright: {\textcopyright} 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.; World Conference on Information Systems and Technologies, WorldCIST 2021 ; Conference date: 30-03-2021 Through 02-04-2021",

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doi = "10.1007/978-3-030-72660-7_39",

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Caiza, G, Ibarra-Torres, F, Garcia, MV & Barona-Pico, V 2021, Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. En Á Rocha, H Adeli, G Dzemyda, F Moreira & AMR Correia (eds.), Trends and Applications in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol. 1367 AISC, Springer Science and Business Media Deutschland GmbH, pp. 401-410, World Conference on Information Systems and Technologies, WorldCIST 2021, Terceira Island, Portugal, 30/03/21. https://doi.org/10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. / Caiza, Gustavo; Ibarra-Torres, Fernando; Garcia, Marcelo V. et al.
Trends and Applications in Information Systems and Technologies. ed. / Álvaro Rocha; Hojjat Adeli; Gintautas Dzemyda; Fernando Moreira; Ana Maria Ramalho Correia. Springer Science and Business Media Deutschland GmbH, 2021. p. 401-410 (Advances in Intelligent Systems and Computing; Vol. 1367 AISC).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

TY - GEN

T1 - Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

AU - Caiza, Gustavo

AU - Ibarra-Torres, Fernando

AU - Garcia, Marcelo V.

AU - Barona-Pico, Valeria

PY - 2021

Y1 - 2021

N2 - Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

AB - Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

KW - Artificial intelligence

KW - Bots

KW - Industry

KW - Management software

KW - Software development

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DO - 10.1007/978-3-030-72660-7_39

M3 - Conference contribution

AN - SCOPUS:85107324338

SN - 9783030726591

T3 - Advances in Intelligent Systems and Computing

SP - 401

EP - 410

BT - Trends and Applications in Information Systems and Technologies

A2 - Rocha, Álvaro

A2 - Adeli, Hojjat

A2 - Dzemyda, Gintautas

A2 - Moreira, Fernando

A2 - Correia, Ana Maria Ramalho

PB - Springer Science and Business Media Deutschland GmbH

T2 - World Conference on Information Systems and Technologies, WorldCIST 2021

Y2 - 30 March 2021 through 2 April 2021

ER -

Caiza G, Ibarra-Torres F, Garcia MV, Barona-Pico V. Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. En Rocha Á, Adeli H, Dzemyda G, Moreira F, Correia AMR, editores, Trends and Applications in Information Systems and Technologies. Springer Science and Business Media Deutschland GmbH. 2021. p. 401-410. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

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