Prototype for the management of engineering companies and the ICT to improve the quality of services

Segundo Moisés Toapanta Toapanta; Emmanuel Alejandro Narváez Picon; Luis Enrique Mafla Gallegos

doi:10.25046/AJ050586

Prototype for the management of engineering companies and the ICT to improve the quality of services

Segundo Moisés Toapanta Toapanta, Emmanuel Alejandro Narváez Picon, Luis Enrique Mafla Gallegos

Computing, Security And Information Technology For A Globalized World (CSITGW)

Producción científica: Contribución a una revista › Artículo › revisión exhaustiva

Resumen

Information on alternative technologies or new prototypes was analyzed to help improve the quality of business management services. The problem is the lack of application of new technologies that improve the quality of service and reduce disagreements in the management of organizations. The objective is to present a prototype for the management of engineering and ICT companies to improve the quality of services. The deductive method and exploratory research were used to analyze the information. The result was a mixed conceptual model of quality of service approach, a dual-security architecture for business management, control of algorithms with processes for quality of service and control of algorithms with information filter. It was concluded that an information filter with Blockchain is considered a fundamental alternative to provide control, reliability, immutability and improved quality of service.

Idioma original	Inglés
Páginas (desde-hasta)	698-708
Número de páginas	11
Publicación	Advances in Science, Technology and Engineering Systems
Volumen	5
N.º	5
DOI	https://doi.org/10.25046/AJ050586
Estado	Publicada - 2020

Nota bibliográfica

Funding Information:
The authors thank to Universidad Polit?cnica Salesiana del Ecuador to the research group of the Guayaquil Headquarters ?Computing, Security and Information Technology for a Globalized World? (CSITGW) created according to resolution 142-06-2017-07-19 and Secretar?a de Educaci?n Superior, Ciencia, Tecnolog?a e Innovaci?n (Senescyt).

Publisher Copyright:
© 2020 ASTES Publishers. All rights reserved.

Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.

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title = "Prototype for the management of engineering companies and the ICT to improve the quality of services",

abstract = "Information on alternative technologies or new prototypes was analyzed to help improve the quality of business management services. The problem is the lack of application of new technologies that improve the quality of service and reduce disagreements in the management of organizations. The objective is to present a prototype for the management of engineering and ICT companies to improve the quality of services. The deductive method and exploratory research were used to analyze the information. The result was a mixed conceptual model of quality of service approach, a dual-security architecture for business management, control of algorithms with processes for quality of service and control of algorithms with information filter. It was concluded that an information filter with Blockchain is considered a fundamental alternative to provide control, reliability, immutability and improved quality of service.",

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Prototype for the management of engineering companies and the ICT to improve the quality of services. / Toapanta Toapanta, Segundo Moisés; Narváez Picon, Emmanuel Alejandro; Mafla Gallegos, Luis Enrique.
En: Advances in Science, Technology and Engineering Systems, Vol. 5, N.º 5, 2020, p. 698-708.

Producción científica: Contribución a una revista › Artículo › revisión exhaustiva

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T1 - Prototype for the management of engineering companies and the ICT to improve the quality of services

AU - Toapanta Toapanta, Segundo Moisés

AU - Narváez Picon, Emmanuel Alejandro

AU - Mafla Gallegos, Luis Enrique

N1 - Funding Information: The authors thank to Universidad Polit?cnica Salesiana del Ecuador to the research group of the Guayaquil Headquarters ?Computing, Security and Information Technology for a Globalized World? (CSITGW) created according to resolution 142-06-2017-07-19 and Secretar?a de Educaci?n Superior, Ciencia, Tecnolog?a e Innovaci?n (Senescyt). Publisher Copyright: © 2020 ASTES Publishers. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.

PY - 2020

Y1 - 2020

N2 - Information on alternative technologies or new prototypes was analyzed to help improve the quality of business management services. The problem is the lack of application of new technologies that improve the quality of service and reduce disagreements in the management of organizations. The objective is to present a prototype for the management of engineering and ICT companies to improve the quality of services. The deductive method and exploratory research were used to analyze the information. The result was a mixed conceptual model of quality of service approach, a dual-security architecture for business management, control of algorithms with processes for quality of service and control of algorithms with information filter. It was concluded that an information filter with Blockchain is considered a fundamental alternative to provide control, reliability, immutability and improved quality of service.

AB - Information on alternative technologies or new prototypes was analyzed to help improve the quality of business management services. The problem is the lack of application of new technologies that improve the quality of service and reduce disagreements in the management of organizations. The objective is to present a prototype for the management of engineering and ICT companies to improve the quality of services. The deductive method and exploratory research were used to analyze the information. The result was a mixed conceptual model of quality of service approach, a dual-security architecture for business management, control of algorithms with processes for quality of service and control of algorithms with information filter. It was concluded that an information filter with Blockchain is considered a fundamental alternative to provide control, reliability, immutability and improved quality of service.

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KW - ICT Companies

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KW - Quality of Services

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Prototype for the management of engineering companies and the ICT to improve the quality of services

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