Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Saúl Arias-Durán; Jorge Sanisaca-Muñoz; Sofía Bravo-Buri; Vladimir Robles-Bykbaev

doi:10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Saúl Arias-Durán, Jorge Sanisaca-Muñoz, Sofía Bravo-Buri, Vladimir Robles-Bykbaev

Grupo de Investigación de Inteligencia Artificial y Tecnologías de Asistencia (GI-IATa)

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

Resumen

Some of the latest studies conducted by the World Health Organization (WHO) claim that approximately 10 percent of the world’s children and young people (200 million) have a sensory, intellectual, or mental health impairment. This situation is complex because 80% of them live in developing countries. In Ecuador, the picture has become critical with the health emergency due to the COVID-19. In the same way, it is essential mentioning that children with disabilities are much more vulnerable to COVID-19. For these reasons, in this paper, we present the first development stage of an open-source platform to help specialists in the intervention of children with intellectual disabilities. The platform uses chatbots to support and provide an appropriate guide for children’s parents/caregivers, and at the same time uses the free intelligent services provided by the IBM Watson. To determine the real feasibility of implementing we tested the platform with real users, their parents, and at the same time, applied a survey with 30 professionals of special education. The achieved results are encouraging and show that the platform can be used by therapists and professionals that lost their works due to the pandemic.

Idioma original	Inglés
Título de la publicación alojada	Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
Editores	Tareq Z. Ahram, Christianne S. Falcão
Editorial	Springer Science and Business Media Deutschland GmbH
Páginas	486-494
Número de páginas	9
ISBN (versión impresa)	9783030800901
DOI	https://doi.org/10.1007/978-3-030-80091-8_57
Estado	Publicada - 2021
Evento	AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021 - Virtual, Online Duración: 25 jul. 2021 → 29 jul. 2021

Serie de la publicación

Nombre	Lecture Notes in Networks and Systems
Volumen	275
ISSN (versión impresa)	2367-3370
ISSN (versión digital)	2367-3389

Conferencia

Conferencia	AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
Ciudad	Virtual, Online
Período	25/07/21 → 29/07/21

Nota bibliográfica

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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10.1007/978-3-030-80091-8_57

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Arias-Durán, S., Sanisaca-Muñoz, J., Bravo-Buri, S., & Robles-Bykbaev, V. (2021). Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. En T. Z. Ahram, & C. S. Falcão (Eds.), Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021 (pp. 486-494). (Lecture Notes in Networks and Systems; Vol. 275). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-80091-8_57

Arias-Durán, Saúl ; Sanisaca-Muñoz, Jorge ; Bravo-Buri, Sofía et al. / Intervention Platform for Children with Intellectual Disability : Chatbots and IBM Watson Services in the Ecuadorian Context. Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. editor / Tareq Z. Ahram ; Christianne S. Falcão. Springer Science and Business Media Deutschland GmbH, 2021. pp. 486-494 (Lecture Notes in Networks and Systems).

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title = "Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context",

abstract = "Some of the latest studies conducted by the World Health Organization (WHO) claim that approximately 10 percent of the world{\textquoteright}s children and young people (200 million) have a sensory, intellectual, or mental health impairment. This situation is complex because 80% of them live in developing countries. In Ecuador, the picture has become critical with the health emergency due to the COVID-19. In the same way, it is essential mentioning that children with disabilities are much more vulnerable to COVID-19. For these reasons, in this paper, we present the first development stage of an open-source platform to help specialists in the intervention of children with intellectual disabilities. The platform uses chatbots to support and provide an appropriate guide for children{\textquoteright}s parents/caregivers, and at the same time uses the free intelligent services provided by the IBM Watson. To determine the real feasibility of implementing we tested the platform with real users, their parents, and at the same time, applied a survey with 30 professionals of special education. The achieved results are encouraging and show that the platform can be used by therapists and professionals that lost their works due to the pandemic.",

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Arias-Durán, S, Sanisaca-Muñoz, J, Bravo-Buri, S & Robles-Bykbaev, V 2021, Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. En TZ Ahram & CS Falcão (eds.), Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. Lecture Notes in Networks and Systems, vol. 275, Springer Science and Business Media Deutschland GmbH, pp. 486-494, AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021, Virtual, Online, 25/07/21. https://doi.org/10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. / Arias-Durán, Saúl; Sanisaca-Muñoz, Jorge; Bravo-Buri, Sofía et al.
Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. ed. / Tareq Z. Ahram; Christianne S. Falcão. Springer Science and Business Media Deutschland GmbH, 2021. p. 486-494 (Lecture Notes in Networks and Systems; Vol. 275).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

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Arias-Durán S, Sanisaca-Muñoz J, Bravo-Buri S, Robles-Bykbaev V. Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. En Ahram TZ, Falcão CS, editores, Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. Springer Science and Business Media Deutschland GmbH. 2021. p. 486-494. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Resumen

Serie de la publicación

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Nota bibliográfica

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