Bot of Health Care: Development Of Kiga Mobile App for Chronic Kidney Disease in Brazil

Lucy Mazera; Javiera Alejandra Salinas Gonzalez

Bot of Health Care: Development Of Kiga Mobile App for Chronic Kidney Disease in Brazil

Título traducido de la contribución: Bot of Health Care: desarrollo de la aplicación móvil Kiga para la enfermedad renal crónica en Brasil

Lucy Mazera, Javiera Alejandra Salinas Gonzalez

Grupo de Investigaciones Psicosociales (GIPS)

Producción científica: Capítulo del libro/informe/acta de congreso › Capítulo

Resumen

Este articulo expone el proceso de reflexión y discusión por el cual transitamos desde el análisis de los resultados de la tesis doctoral sobre medidas de protección integral y garantía de los derechos sociales de las personas con insuficiencia renal crónica en espera para trasplante renal, hasta llegar a la creación de una plataforma de comunicación en Brasil para compartir información personalizada sobre el tratamiento de la enfermedad renal crónica. Se realizaron entrevistas cualitativas a pacientes, equipos profesionales y familiares/cuidadores, datos textuales que fueron analizados en su contenido y permitieron la emergencia de tres temas: significados en torno a la enfermedad renal crónica y al trasplante renal, informaciones sobre la cirugía de trasplante renal y desarrollo de la aplicación móvil “Kiga” para la enfermedad renal crónica. Los resultados mostraron carencias en la atención, que no permiten la efectiva aplicación de las políticas públicas en salud, asistencia social y seguridad social. Específicamente, fallas en el proceso de comunicación entre equipos de salud, usuarios y familiares/cuidadores. Para poder mejorar el comportamiento del día a día de las y los pacientes y sus condiciones de salud, es necesario ofrecer mayores informaciones y un ambiente de atención personalizado. La aplicación móvil “Kiga” tiene como objetivo atenuar la desinformación sobre la enfermedad y el tratamiento. Ofrecer apoyo en el post-diagnóstico y acompañamiento y auxiliar al paciente en la autogestión de su tratamiento.

Título traducido de la contribución	Bot of Health Care: desarrollo de la aplicación móvil Kiga para la enfermedad renal crónica en Brasil
Idioma original	Inglés estadounidense
Título de la publicación alojada	QUALITATIVE RESEARCH IN COMMUNICATION AND DIGITAL SOCIETY: NEW CHALLENGES AND OPPORTUNITIES
Editorial	Ediciones Egregius
Páginas	25-34
Número de páginas	10
ISBN (versión impresa)	978-84-17270-31-5
Estado	Publicada - 3 may. 2018

Areas de Conocimiento del CACES

419A Tecnología de diagnóstico y tratamiento médico

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abstract = "This article presents the process of reflection and discussion through which we went from the analysis of the results of the doctoral thesis on measures of integral protection and guarantee of the social rights of people with chronic renal failure waiting for renal transplantation, to the creation of a communication platform in Brazil to share personalized information on the treatment of chronic renal disease. Qualitative interviews were conducted with patients, professional teams and family/caregivers, textual data that were analyzed in their content and allowed the emergence of three themes: meanings around chronic kidney disease and kidney transplantation, information about kidney transplant surgery and development of the mobile application {"}Kiga{"} for chronic kidney disease. The results showed shortcomings in care, which do not allow the effective implementation of public policies in health, social assistance and social security. Specifically, failures in the communication process between health teams, users and family/caregivers. In order to improve the day-to-day behavior of patients and their health conditions, it is necessary to offer more information and a personalized care environment. The mobile application {"}Kiga{"} aims to reduce misinformation about the disease and treatment. It offers post-diagnosis support and accompaniment and assists patients in the self-management of their treatment.",

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Bot of Health Care: Development Of Kiga Mobile App for Chronic Kidney Disease in Brazil

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