A Formal Document Approval Workflow for Business Process in Higher Education Institutions

Veronica Velásquez Angamarca; Diana Arce Cuesta; Christian Oyola Flores; Adriana García Pesántez; Fernando Pesántez Avilés; Juan Cárdenas Tapia

doi:10.1007/978-3-032-12879-9_8

A Formal Document Approval Workflow for Business Process in Higher Education Institutions

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

Resumen

Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

Idioma original	Inglés
Título de la publicación alojada	Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2
Editores	Alvaro Rocha, Francisco J. García Peñalvo, Ramiro Gonçalves, Alicia García-Holgado, Fernando Moreira
Editorial	Springer Science and Business Media Deutschland GmbH
Páginas	74-83
Número de páginas	10
ISBN (versión impresa)	9783032128782
DOI	https://doi.org/10.1007/978-3-032-12879-9_8
Estado	Publicada - 2026
Evento	19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Salamanca, Espana Duración: 25 jun. 2024 → 28 jun. 2024

Serie de la publicación

Nombre	Lecture Notes in Networks and Systems
Volumen	1747 LNNS
ISSN (versión impresa)	2367-3370
ISSN (versión digital)	2367-3389

Conferencia

Conferencia	19th Iberian Conference on Information Systems and Technologies, CISTI 2024
País/Territorio	Espana
Ciudad	Salamanca
Período	25/06/24 → 28/06/24

Nota bibliográfica

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

Acceder al documento

10.1007/978-3-032-12879-9_8

Otros archivos y enlaces

Enlace a la publicación en Scopus

Citar esto

Velásquez Angamarca, V., Arce Cuesta, D., Oyola Flores, C., García Pesántez, A., Pesántez Avilés, F., & Cárdenas Tapia, J. (2026). A Formal Document Approval Workflow for Business Process in Higher Education Institutions. En A. Rocha, F. J. García Peñalvo, R. Gonçalves, A. García-Holgado, & F. Moreira (Eds.), Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2 (pp. 74-83). (Lecture Notes in Networks and Systems; Vol. 1747 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-032-12879-9_8

Velásquez Angamarca, Veronica ; Arce Cuesta, Diana ; Oyola Flores, Christian et al. / A Formal Document Approval Workflow for Business Process in Higher Education Institutions. Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. editor / Alvaro Rocha ; Francisco J. García Peñalvo ; Ramiro Gonçalves ; Alicia García-Holgado ; Fernando Moreira. Springer Science and Business Media Deutschland GmbH, 2026. pp. 74-83 (Lecture Notes in Networks and Systems).

@inproceedings{5f14abee0edd40d2964d36703d56d085,

title = "A Formal Document Approval Workflow for Business Process in Higher Education Institutions",

abstract = "Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Polit{\'e}cnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.",

keywords = "BPM, Digital Transformation, Document Management, HEIs, Workflow",

author = "\{Vel{\'a}squez Angamarca\}, Veronica and \{Arce Cuesta\}, Diana and \{Oyola Flores\}, Christian and \{Garc{\'i}a Pes{\'a}ntez\}, Adriana and \{Pes{\'a}ntez Avil{\'e}s\}, Fernando and \{C{\'a}rdenas Tapia\}, Juan",

note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.; 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 ; Conference date: 25-06-2024 Through 28-06-2024",

year = "2026",

doi = "10.1007/978-3-032-12879-9\_8",

language = "English",

isbn = "9783032128782",

series = "Lecture Notes in Networks and Systems",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "74--83",

editor = "Alvaro Rocha and \{Garc{\'i}a Pe{\~n}alvo\}, \{Francisco J.\} and Ramiro Gon{\c c}alves and Alicia Garc{\'i}a-Holgado and Fernando Moreira",

booktitle = "Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2",

address = "Germany",

}

Velásquez Angamarca, V , Arce Cuesta, D , Oyola Flores, C , García Pesántez, A , Pesántez Avilés, F & Cárdenas Tapia, J 2026, A Formal Document Approval Workflow for Business Process in Higher Education Institutions. En A Rocha, FJ García Peñalvo, R Gonçalves, A García-Holgado & F Moreira (eds.), Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Lecture Notes in Networks and Systems, vol. 1747 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 74-83, 19th Iberian Conference on Information Systems and Technologies, CISTI 2024, Salamanca, Espana, 25/06/24. https://doi.org/10.1007/978-3-032-12879-9_8

A Formal Document Approval Workflow for Business Process in Higher Education Institutions. / Velásquez Angamarca, Veronica ; Arce Cuesta, Diana ; Oyola Flores, Christian et al.
Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. ed. / Alvaro Rocha; Francisco J. García Peñalvo; Ramiro Gonçalves; Alicia García-Holgado; Fernando Moreira. Springer Science and Business Media Deutschland GmbH, 2026. p. 74-83 (Lecture Notes in Networks and Systems; Vol. 1747 LNNS).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución de conferencia › revisión exhaustiva

TY - GEN

T1 - A Formal Document Approval Workflow for Business Process in Higher Education Institutions

AU - Velásquez Angamarca, Veronica

AU - Arce Cuesta, Diana

AU - Oyola Flores, Christian

AU - García Pesántez, Adriana

AU - Pesántez Avilés, Fernando

AU - Cárdenas Tapia, Juan

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

PY - 2026

Y1 - 2026

N2 - Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

AB - Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

KW - BPM

KW - Digital Transformation

KW - Document Management

KW - HEIs

KW - Workflow

UR - https://www.scopus.com/pages/publications/105027553968

U2 - 10.1007/978-3-032-12879-9_8

DO - 10.1007/978-3-032-12879-9_8

M3 - Conference contribution

AN - SCOPUS:105027553968

SN - 9783032128782

T3 - Lecture Notes in Networks and Systems

SP - 74

EP - 83

BT - Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2

A2 - Rocha, Alvaro

A2 - García Peñalvo, Francisco J.

A2 - Gonçalves, Ramiro

A2 - García-Holgado, Alicia

A2 - Moreira, Fernando

PB - Springer Science and Business Media Deutschland GmbH

T2 - 19th Iberian Conference on Information Systems and Technologies, CISTI 2024

Y2 - 25 June 2024 through 28 June 2024

ER -

Velásquez Angamarca V , Arce Cuesta D , Oyola Flores C , García Pesántez A , Pesántez Avilés F , Cárdenas Tapia J. A Formal Document Approval Workflow for Business Process in Higher Education Institutions. En Rocha A, García Peñalvo FJ, Gonçalves R, García-Holgado A, Moreira F, editores, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Springer Science and Business Media Deutschland GmbH. 2026. p. 74-83. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-032-12879-9_8