Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

Gustavo Caiza; Fernando Ibarra-Torres; Marcelo V. Garcia; Valeria Barona-Pico

doi:10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

Gustavo Caiza, Fernando Ibarra-Torres, Marcelo V. Garcia, Valeria Barona-Pico

Electronic Control and Automation Research Group (GIECA)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

Original language	English
Title of host publication	Trends and Applications in Information Systems and Technologies
Editors	Álvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Ana Maria Ramalho Correia
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	401-410
Number of pages	10
ISBN (Print)	9783030726591
DOIs	https://doi.org/10.1007/978-3-030-72660-7_39
State	Published - 2021
Event	World Conference on Information Systems and Technologies, WorldCIST 2021 - Terceira Island, Portugal Duration: 30 Mar 2021 → 2 Apr 2021

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1367 AISC
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	World Conference on Information Systems and Technologies, WorldCIST 2021
Country/Territory	Portugal
City	Terceira Island
Period	30/03/21 → 2/04/21

Bibliographical note

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Artificial intelligence
Bots
Industry
Management software
Software development

Access to Document

10.1007/978-3-030-72660-7_39

Cite this

Caiza, G., Ibarra-Torres, F., Garcia, M. V., & Barona-Pico, V. (2021). Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. In Á. Rocha, H. Adeli, G. Dzemyda, F. Moreira, & A. M. R. Correia (Eds.), Trends and Applications in Information Systems and Technologies (pp. 401-410). (Advances in Intelligent Systems and Computing; Vol. 1367 AISC). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-72660-7_39

Caiza, Gustavo ; Ibarra-Torres, Fernando ; Garcia, Marcelo V. et al. / Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. Trends and Applications in Information Systems and Technologies. editor / Álvaro Rocha ; Hojjat Adeli ; Gintautas Dzemyda ; Fernando Moreira ; Ana Maria Ramalho Correia. Springer Science and Business Media Deutschland GmbH, 2021. pp. 401-410 (Advances in Intelligent Systems and Computing).

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title = "Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry",

abstract = "Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.",

keywords = "Artificial intelligence, Bots, Industry, Management software, Software development",

author = "Gustavo Caiza and Fernando Ibarra-Torres and Garcia, {Marcelo V.} and Valeria Barona-Pico",

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doi = "10.1007/978-3-030-72660-7_39",

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Caiza, G, Ibarra-Torres, F, Garcia, MV & Barona-Pico, V 2021, Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. in Á Rocha, H Adeli, G Dzemyda, F Moreira & AMR Correia (eds), Trends and Applications in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol. 1367 AISC, Springer Science and Business Media Deutschland GmbH, pp. 401-410, World Conference on Information Systems and Technologies, WorldCIST 2021, Terceira Island, Portugal, 30/03/21. https://doi.org/10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. / Caiza, Gustavo; Ibarra-Torres, Fernando; Garcia, Marcelo V. et al.

Trends and Applications in Information Systems and Technologies. ed. / Álvaro Rocha; Hojjat Adeli; Gintautas Dzemyda; Fernando Moreira; Ana Maria Ramalho Correia. Springer Science and Business Media Deutschland GmbH, 2021. p. 401-410 (Advances in Intelligent Systems and Computing; Vol. 1367 AISC).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

AU - Caiza, Gustavo

AU - Ibarra-Torres, Fernando

AU - Garcia, Marcelo V.

AU - Barona-Pico, Valeria

PY - 2021

Y1 - 2021

N2 - Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

AB - Bots built on management software platforms are a new tool to improve daily communication between users of the same application. Its use shows advantages thanks to the possibility of automating the process of communication, production and distribution of products in general, and even to follow live events or news information that is published through the respective modules of the management systems. Gradually, companies are adapting their strategies to the use of these tools and process automation. This research presents the results of a discussion group with forty-six professionals in the software developer, which aims to analyze the bot phenomenon in Ecuador. The initial results reveal that software development and the industry are in a stage of adoption of this technology, although the first success stories can already be seen. The discussion group was formed taking into account the experience in the area of software development and the practice in the implementation of bots.

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KW - Bots

KW - Industry

KW - Management software

KW - Software development

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DO - 10.1007/978-3-030-72660-7_39

M3 - Conference contribution

AN - SCOPUS:85107324338

SN - 9783030726591

T3 - Advances in Intelligent Systems and Computing

SP - 401

EP - 410

BT - Trends and Applications in Information Systems and Technologies

A2 - Rocha, Álvaro

A2 - Adeli, Hojjat

A2 - Dzemyda, Gintautas

A2 - Moreira, Fernando

A2 - Correia, Ana Maria Ramalho

PB - Springer Science and Business Media Deutschland GmbH

Y2 - 30 March 2021 through 2 April 2021

ER -

Caiza G, Ibarra-Torres F, Garcia MV, Barona-Pico V. Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry. In Rocha Á, Adeli H, Dzemyda G, Moreira F, Correia AMR, editors, Trends and Applications in Information Systems and Technologies. Springer Science and Business Media Deutschland GmbH. 2021. p. 401-410. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-72660-7_39

Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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