TY - JOUR
T1 - Transparency of government healthcare websites: a predictive model based on the main public administrations of Chile, Colombia, Ecuador, and Spain
T2 - un modelo predictivo basado en las principales administraciones públicas de Chile, Colombia, Ecuador y España
AU - Barredo-Ibáñez, Daniel
AU - Molina-Rodríguez-navas, Pedro
AU - Rodríguez-Breijo, Vanessa
AU - Medranda-Morales, Narcisa
N1 - Publisher Copyright:
© 2022, El Profesional de la Informacion. All rights reserved.
PY - 2022/1/15
Y1 - 2022/1/15
N2 - Transparency and public accountability are two essential aspects of public administrations because they help to prevent possible cases of corruption and encourage citizen participation. In this sense, transparency is a communicative, not merely administrative or legal, process between public institutions and citizens. The main objective of this study is to identify predictive factors of transparency in government healthcare centers in Chile, Colombia, Ecuador, and Spain in 2021. To do this, we analyzed the websites of 64 public administrations from these countries. Content analysis was applied to assess the presence of 24 indicators on each website. The results for the studied cases reveal an association between the level of transparency and three factors: healthcare systems, internet access, and administration levels. We also identified a predictive factor that should be considered in future studies on the transparency of healthcare websites: the likelihood of decreased transparency was reduced by 91% for public healthcare systems (Ecuador and Spain) as opposed to mixed public –private healthcare systems (Chile and Colombia). We thereby conclude that the involvement of the State, at least in matters related to the healthcare field, favors greater access to information by the community, at the same time as providing greater social responsibility because of substantial communication of the activities carried out by these centers, as well as how and by whom.
AB - Transparency and public accountability are two essential aspects of public administrations because they help to prevent possible cases of corruption and encourage citizen participation. In this sense, transparency is a communicative, not merely administrative or legal, process between public institutions and citizens. The main objective of this study is to identify predictive factors of transparency in government healthcare centers in Chile, Colombia, Ecuador, and Spain in 2021. To do this, we analyzed the websites of 64 public administrations from these countries. Content analysis was applied to assess the presence of 24 indicators on each website. The results for the studied cases reveal an association between the level of transparency and three factors: healthcare systems, internet access, and administration levels. We also identified a predictive factor that should be considered in future studies on the transparency of healthcare websites: the likelihood of decreased transparency was reduced by 91% for public healthcare systems (Ecuador and Spain) as opposed to mixed public –private healthcare systems (Chile and Colombia). We thereby conclude that the involvement of the State, at least in matters related to the healthcare field, favors greater access to information by the community, at the same time as providing greater social responsibility because of substantial communication of the activities carried out by these centers, as well as how and by whom.
KW - Accountability
KW - Chile
KW - Colombia
KW - Ecuador
KW - Health information
KW - Healthcare
KW - Institutional communication
KW - Organizational communication
KW - Participation
KW - Public administration
KW - Spain
KW - Transparency
KW - Websites
UR - http://www.scopus.com/inward/record.url?scp=85124430525&partnerID=8YFLogxK
U2 - 10.3145/epi.2022.ene.04
DO - 10.3145/epi.2022.ene.04
M3 - Artículo
AN - SCOPUS:85124430525
SN - 1386-6710
VL - 31
JO - Profesional de la Informacion
JF - Profesional de la Informacion
IS - 1
M1 - e310104
ER -