Suitable parameters to optimize the information and communication technology resources in a public company of ecuador

Segundo Moises T. Toapanta; Luis Enrique Mafla Gallegos; M.Estefania De Los Angeles Ureta; Maximo Prado Solis

doi:10.1109/ACCC51160.2020.9347940

Suitable parameters to optimize the information and communication technology resources in a public company of ecuador

Segundo Moises T. Toapanta
, Luis Enrique Mafla Gallegos
, M.Estefania De Los Angeles Ureta
, Maximo Prado Solis

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The problems to optimize the resources of information and communication technologies in a public company in Ecuador are evident, it is necessary to improve the management of the use of ICT to provide services effectively and efficiently to users. The objective of this research is to analyze the appropriate information technology parameters to optimize management in a public company. The deductive method and exploratory research were used to analyze the information. It turned out that the implementation of the architecture integrated by COBIT and ITIL are options to establish the conditions to generate spaces for communicability, generate common benefits, improve public management, use of technological resources and reduce costs. It was concluded that the use of the COBIT and ITIL models are alternatives to improve the management of public companies, optimize the quality of services, generate trust in users, reduce risks in projects, improve company administration and reduce costs.

Original language	English
Title of host publication	2020 Asia Conference on Computers and Communications, ACCC 2020
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	67-74
Number of pages	8
ISBN (Electronic)	9781728189673
DOIs	https://doi.org/10.1109/ACCC51160.2020.9347940
State	Published - 18 Sep 2020
Event	2020 Asia Conference on Computers and Communications, ACCC 2020 - Singapore, Singapore Duration: 18 Sep 2020 → 20 Sep 2020

Publication series

Name	2020 Asia Conference on Computers and Communications, ACCC 2020

Conference

Conference	2020 Asia Conference on Computers and Communications, ACCC 2020
Country/Territory	Singapore
City	Singapore
Period	18/09/20 → 20/09/20

Bibliographical note

Funding Information:
The authors thank the Universidad Tecnica Luis Vargas Torres de Esmeraldas and the National Polytechnic School (EPN) for providing the facilities to conclude this publication. They also thank the Secretaria de Educacion Superior, Ciencia, Tecnolog a e Innovaci n (Senescyt).

Publisher Copyright:
© 2020 IEEE.

Keywords

ICT optimization
Public company of ecuador
Resources
Security information
Suitable parameters

Access to Document

10.1109/ACCC51160.2020.9347940

Cite this

Toapanta, S. M. T., Gallegos, L. E. M., De Los Angeles Ureta, M. E., & Solis, M. P. (2020). Suitable parameters to optimize the information and communication technology resources in a public company of ecuador. In 2020 Asia Conference on Computers and Communications, ACCC 2020 (pp. 67-74). Article 9347940 (2020 Asia Conference on Computers and Communications, ACCC 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ACCC51160.2020.9347940

Toapanta, Segundo Moises T. ; Gallegos, Luis Enrique Mafla ; De Los Angeles Ureta, M.Estefania et al. / Suitable parameters to optimize the information and communication technology resources in a public company of ecuador. 2020 Asia Conference on Computers and Communications, ACCC 2020. Institute of Electrical and Electronics Engineers Inc., 2020. pp. 67-74 (2020 Asia Conference on Computers and Communications, ACCC 2020).

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abstract = "The problems to optimize the resources of information and communication technologies in a public company in Ecuador are evident, it is necessary to improve the management of the use of ICT to provide services effectively and efficiently to users. The objective of this research is to analyze the appropriate information technology parameters to optimize management in a public company. The deductive method and exploratory research were used to analyze the information. It turned out that the implementation of the architecture integrated by COBIT and ITIL are options to establish the conditions to generate spaces for communicability, generate common benefits, improve public management, use of technological resources and reduce costs. It was concluded that the use of the COBIT and ITIL models are alternatives to improve the management of public companies, optimize the quality of services, generate trust in users, reduce risks in projects, improve company administration and reduce costs. ",

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Toapanta, SMT, Gallegos, LEM, De Los Angeles Ureta, ME & Solis, MP 2020, Suitable parameters to optimize the information and communication technology resources in a public company of ecuador. in 2020 Asia Conference on Computers and Communications, ACCC 2020., 9347940, 2020 Asia Conference on Computers and Communications, ACCC 2020, Institute of Electrical and Electronics Engineers Inc., pp. 67-74, 2020 Asia Conference on Computers and Communications, ACCC 2020, Singapore, Singapore, 18/09/20. https://doi.org/10.1109/ACCC51160.2020.9347940

Suitable parameters to optimize the information and communication technology resources in a public company of ecuador. / Toapanta, Segundo Moises T.; Gallegos, Luis Enrique Mafla; De Los Angeles Ureta, M.Estefania et al.
2020 Asia Conference on Computers and Communications, ACCC 2020. Institute of Electrical and Electronics Engineers Inc., 2020. p. 67-74 9347940 (2020 Asia Conference on Computers and Communications, ACCC 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Solis, Maximo Prado

PY - 2020/9/18

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N2 - The problems to optimize the resources of information and communication technologies in a public company in Ecuador are evident, it is necessary to improve the management of the use of ICT to provide services effectively and efficiently to users. The objective of this research is to analyze the appropriate information technology parameters to optimize management in a public company. The deductive method and exploratory research were used to analyze the information. It turned out that the implementation of the architecture integrated by COBIT and ITIL are options to establish the conditions to generate spaces for communicability, generate common benefits, improve public management, use of technological resources and reduce costs. It was concluded that the use of the COBIT and ITIL models are alternatives to improve the management of public companies, optimize the quality of services, generate trust in users, reduce risks in projects, improve company administration and reduce costs.

AB - The problems to optimize the resources of information and communication technologies in a public company in Ecuador are evident, it is necessary to improve the management of the use of ICT to provide services effectively and efficiently to users. The objective of this research is to analyze the appropriate information technology parameters to optimize management in a public company. The deductive method and exploratory research were used to analyze the information. It turned out that the implementation of the architecture integrated by COBIT and ITIL are options to establish the conditions to generate spaces for communicability, generate common benefits, improve public management, use of technological resources and reduce costs. It was concluded that the use of the COBIT and ITIL models are alternatives to improve the management of public companies, optimize the quality of services, generate trust in users, reduce risks in projects, improve company administration and reduce costs.

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Toapanta SMT, Gallegos LEM, De Los Angeles Ureta ME, Solis MP. Suitable parameters to optimize the information and communication technology resources in a public company of ecuador. In 2020 Asia Conference on Computers and Communications, ACCC 2020. Institute of Electrical and Electronics Engineers Inc. 2020. p. 67-74. 9347940. (2020 Asia Conference on Computers and Communications, ACCC 2020). doi: 10.1109/ACCC51160.2020.9347940

Suitable parameters to optimize the information and communication technology resources in a public company of ecuador

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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