Service quality analysis of universities in Cuenca, Ecuador

Adriana Vallejo, Efstathios Stefos, Adrián Narváez

Research output: Contribution to journalArticlepeer-review

2 Scopus citations
Original languageEnglish
Pages (from-to)3-16
Number of pages14
JournalInternational Journal for Quality Research
Issue number1
StatePublished - 1 Jan 2018

Bibliographical note

Publisher Copyright:
© 2017, Centar for Quality.

Copyright 2020 Elsevier B.V., All rights reserved.


  • Consumer behavior
  • Customer satisfaction
  • Educational marketing
  • Quality service
  • Services marketing

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