Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making

Gustavo Caiza; Verónica Sanguña; Natalia Tusa; Violeta Masaquiza; Alexandra Ortiz; Marcelo V. Garcia

doi:10.3390/informatics11030064

Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making

Gustavo Caiza
, Verónica Sanguña
, Natalia Tusa
, Violeta Masaquiza
, Alexandra Ortiz
, Marcelo V. Garcia

Research Group in Electronics Control and Automation (GIECA)

Research output: Contribution to journal › Review article › peer-review

36 Scopus citations

Abstract

The integration of artificial intelligence (AI) into government decision-making is rapidly gaining traction in public administration and politics. This scoping review, guided by PRISMA protocols, examines 50 articles from reputable sources like Scopus and SpringerLink to analyze the trends, benefits, and challenges of AI in governance. While AI offers substantial potential to enhance government efficiency and service delivery, significant barriers remain, including concerns about bias, transparency, public acceptance, and accountability. This review underscores the need for ongoing research and dialogue on the ethical, social, and practical implications of AI in government to ensure the responsible and inclusive adoption of AI-driven public services.

Original language	English
Article number	64
Journal	Informatics
Volume	11
Issue number	3
DOIs	https://doi.org/10.3390/informatics11030064
State	Published - Sep 2024

Bibliographical note

Publisher Copyright:
© 2024 by the authors.

Keywords

artificial intelligence (AI)
development goals ODS
government decision-making
PRISMA
public administration

CACES Knowledge Areas

417A Electronics, Automation and Sound

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10.3390/informatics11030064

Cite this

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title = "Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence{\textquoteright}s Impact on Decision-Making",

abstract = "The integration of artificial intelligence (AI) into government decision-making is rapidly gaining traction in public administration and politics. This scoping review, guided by PRISMA protocols, examines 50 articles from reputable sources like Scopus and SpringerLink to analyze the trends, benefits, and challenges of AI in governance. While AI offers substantial potential to enhance government efficiency and service delivery, significant barriers remain, including concerns about bias, transparency, public acceptance, and accountability. This review underscores the need for ongoing research and dialogue on the ethical, social, and practical implications of AI in government to ensure the responsible and inclusive adoption of AI-driven public services.",

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volume = "11",

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AU - Caiza, Gustavo

AU - Sanguña, Verónica

AU - Tusa, Natalia

AU - Masaquiza, Violeta

AU - Ortiz, Alexandra

AU - Garcia, Marcelo V.

PY - 2024/9

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AB - The integration of artificial intelligence (AI) into government decision-making is rapidly gaining traction in public administration and politics. This scoping review, guided by PRISMA protocols, examines 50 articles from reputable sources like Scopus and SpringerLink to analyze the trends, benefits, and challenges of AI in governance. While AI offers substantial potential to enhance government efficiency and service delivery, significant barriers remain, including concerns about bias, transparency, public acceptance, and accountability. This review underscores the need for ongoing research and dialogue on the ethical, social, and practical implications of AI in government to ensure the responsible and inclusive adoption of AI-driven public services.

KW - artificial intelligence (AI)

KW - development goals ODS

KW - government decision-making

KW - PRISMA

KW - public administration

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DO - 10.3390/informatics11030064

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ER -

Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making

Abstract

Bibliographical note

Keywords

CACES Knowledge Areas

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