Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Saúl Arias-Durán; Jorge Sanisaca-Muñoz; Sofía Bravo-Buri; Vladimir Robles-Bykbaev

doi:10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Saúl Arias-Durán, Jorge Sanisaca-Muñoz, Sofía Bravo-Buri, Vladimir Robles-Bykbaev

Artificial Intelligence and Assistive Technologies Research Group (GI-IATa)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Some of the latest studies conducted by the World Health Organization (WHO) claim that approximately 10 percent of the world’s children and young people (200 million) have a sensory, intellectual, or mental health impairment. This situation is complex because 80% of them live in developing countries. In Ecuador, the picture has become critical with the health emergency due to the COVID-19. In the same way, it is essential mentioning that children with disabilities are much more vulnerable to COVID-19. For these reasons, in this paper, we present the first development stage of an open-source platform to help specialists in the intervention of children with intellectual disabilities. The platform uses chatbots to support and provide an appropriate guide for children’s parents/caregivers, and at the same time uses the free intelligent services provided by the IBM Watson. To determine the real feasibility of implementing we tested the platform with real users, their parents, and at the same time, applied a survey with 30 professionals of special education. The achieved results are encouraging and show that the platform can be used by therapists and professionals that lost their works due to the pandemic.

Original language	English
Title of host publication	Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
Editors	Tareq Z. Ahram, Christianne S. Falcão
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	486-494
Number of pages	9
ISBN (Print)	9783030800901
DOIs	https://doi.org/10.1007/978-3-030-80091-8_57
State	Published - 2021
Event	AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021 - Virtual, Online Duration: 25 Jul 2021 → 29 Jul 2021

Publication series

Name	Lecture Notes in Networks and Systems
Volume	275
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021
City	Virtual, Online
Period	25/07/21 → 29/07/21

Bibliographical note

Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Chatbot
Children with intellectual disability
COVID-19
Educational inclusion
IBM Watson

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-80091-8_57

Cite this

Arias-Durán, S., Sanisaca-Muñoz, J., Bravo-Buri, S., & Robles-Bykbaev, V. (2021). Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. In T. Z. Ahram, & C. S. Falcão (Eds.), Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021 (pp. 486-494). (Lecture Notes in Networks and Systems; Vol. 275). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-80091-8_57

Arias-Durán, Saúl ; Sanisaca-Muñoz, Jorge ; Bravo-Buri, Sofía et al. / Intervention Platform for Children with Intellectual Disability : Chatbots and IBM Watson Services in the Ecuadorian Context. Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. editor / Tareq Z. Ahram ; Christianne S. Falcão. Springer Science and Business Media Deutschland GmbH, 2021. pp. 486-494 (Lecture Notes in Networks and Systems).

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title = "Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context",

abstract = "Some of the latest studies conducted by the World Health Organization (WHO) claim that approximately 10 percent of the world{\textquoteright}s children and young people (200 million) have a sensory, intellectual, or mental health impairment. This situation is complex because 80% of them live in developing countries. In Ecuador, the picture has become critical with the health emergency due to the COVID-19. In the same way, it is essential mentioning that children with disabilities are much more vulnerable to COVID-19. For these reasons, in this paper, we present the first development stage of an open-source platform to help specialists in the intervention of children with intellectual disabilities. The platform uses chatbots to support and provide an appropriate guide for children{\textquoteright}s parents/caregivers, and at the same time uses the free intelligent services provided by the IBM Watson. To determine the real feasibility of implementing we tested the platform with real users, their parents, and at the same time, applied a survey with 30 professionals of special education. The achieved results are encouraging and show that the platform can be used by therapists and professionals that lost their works due to the pandemic.",

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booktitle = "Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021",

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Arias-Durán, S, Sanisaca-Muñoz, J, Bravo-Buri, S & Robles-Bykbaev, V 2021, Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. in TZ Ahram & CS Falcão (eds), Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. Lecture Notes in Networks and Systems, vol. 275, Springer Science and Business Media Deutschland GmbH, pp. 486-494, AHFE Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021, Virtual, Online, 25/07/21. https://doi.org/10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. / Arias-Durán, Saúl; Sanisaca-Muñoz, Jorge; Bravo-Buri, Sofía et al.
Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. ed. / Tareq Z. Ahram; Christianne S. Falcão. Springer Science and Business Media Deutschland GmbH, 2021. p. 486-494 (Lecture Notes in Networks and Systems; Vol. 275).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Arias-Durán S, Sanisaca-Muñoz J, Bravo-Buri S, Robles-Bykbaev V. Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context. In Ahram TZ, Falcão CS, editors, Advances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2021 Virtual Conferences on Usability and User Experience, Human Factors and Wearable Technologies, Human Factors in Virtual Environments and Game Design, and Human Factors and Assistive Technology, 2021. Springer Science and Business Media Deutschland GmbH. 2021. p. 486-494. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-030-80091-8_57

Intervention Platform for Children with Intellectual Disability: Chatbots and IBM Watson Services in the Ecuadorian Context

Abstract

Publication series

Conference

Bibliographical note

Keywords

UN SDGs

Access to Document

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