The problems of information security regarding the impact on administrative processes due to cyber-attacks in public and private organizations in Ecuador and globally persist despite having first-class technological infrastructure. It defines a group of cybernetic vulnerabilities that are evident in public organizations. The objective is to identify the impact of cyberattacks in various administrative processes in public organizations in Ecuador. The deductive method was used to analyze the information of the different articles related to the topic and the exploratory research. It resulted the definition strategies to prevent the infiltration of external users to obtain the information for their benefit; these strategies can be used as alternatives to lower the cyber-attack. It was concluded that in the public organizations of Ecuador there are problems because of cyber-attacks since they have an adequate technological infrastructure for information security, they do not have defined a strategic approach to protect cyber-attacks.