El Servicio al Cliente en los Centros de Salud del Cantón San Jacinto de Yaguachi

In the health field, it is essential to have personnel who are properly trained to provide optimal service to users, so that they can meet their needs. The objective of this work is to analyze the behavior of customer service in health centers in the canton of San Jacinto de Yaguachi. In this study, a cross-sectional type of research was carried out, since the information evaluated belonged to a period of time limited to one year, the methods applied were the historical-logical method, due to the ease of interpretation of the research in its different situations and the analytical-synthetic method, where its approach started from the generality of administrative processes focusing on the area of public health, in order to properly understand the reality of customer service received by those who go to the dispensaries; the level of research was descriptive.