Design an Architecture for the Implementation of an IoT Platform in Homes with WhatsApp Integration Using a Conceptual Model

78% of Ecuadorians use the WhatsApp social network, so an architecture was designed to allow interconnection and communication between the components of the IoT platform, including integration with WhatsApp for a smart home. For this, the use of a theoretical and qualitative approach was defined based on the literature review of specialized sources, which allowed identifying the different devices and technologies that can be integrated to the platform, considering the user's objectives, defining the transparent and accessible interoperability between them. In this way, good performances are obtained that can be improved through the implementation of different technologies. The proposed architecture seeks to improve and facilitate the daily activities that a user can perform, taking advantage of the popularity and ease of use of WhatsApp as a communication channel. Through a simulation, the effectiveness and efficiency of the architecture was analyzed, which guaranteed its stability, so it is expected to contribute to new advances in technology and home automation, improving communication and comfort and being more friendly and efficient.