Bot Of Health Care: Development Of The Kiga Mobile Application For Chronic Kidney Disease In Brazil

This article explains the process of reflection and discussion through which we move from the analysis of the results of the doctoral thesis on integral protection measures and guarantee of social rights of people with chronic renal insufficiency waiting for renal transplantation, to the creation of a communication platform in Brazil to share personalized information on the treatment of chronic renal disease. Qualitative interviews were conducted with patients, professional teams and family/caregivers, textual data were analyzed in their content and allowed the emergence of three topics: meanings around chronic renal disease and renal transplantation, information on renal transplant surgery and development of the mobile application "Kiga" for chronic renal disease. The results showed deficiencies in care, which do not allow the effective implementation of public policies in health, social assistance and social security. Specifically, failures in the communication process between health teams, users and family/caregivers. In order to improve the day-to-day behavior of patients and their health conditions, it is necessary to provide more information and a personalized care environment. The mobile application "kiga" aims at attenuating misinformation about illness and treatment. To offer support in the post-diagnosis and accompaniment and to help the patient in the self-management of his treatment.