Bot of Health Care: Development Of Kiga Mobile App for Chronic Kidney Disease in Brazil

Lucy Mazera, Javiera Alejandra Salinas Gonzalez

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This article presents the process of reflection and discussion through which we went from the analysis of the results of the doctoral thesis on measures of integral protection and guarantee of the social rights of people with chronic renal failure waiting for renal transplantation, to the creation of a communication platform in Brazil to share personalized information on the treatment of chronic renal disease. Qualitative interviews were conducted with patients, professional teams and family/caregivers, textual data that were analyzed in their content and allowed the emergence of three themes: meanings around chronic kidney disease and kidney transplantation, information about kidney transplant surgery and development of the mobile application "Kiga" for chronic kidney disease. The results showed shortcomings in care, which do not allow the effective implementation of public policies in health, social assistance and social security. Specifically, failures in the communication process between health teams, users and family/caregivers. In order to improve the day-to-day behavior of patients and their health conditions, it is necessary to offer more information and a personalized care environment. The mobile application "Kiga" aims to reduce misinformation about the disease and treatment. It offers post-diagnosis support and accompaniment and assists patients in the self-management of their treatment.
Translated title of the contributionBot of Health Care: desarrollo de la aplicación móvil Kiga para la enfermedad renal crónica en Brasil
Original languageEnglish (US)
Title of host publicationQUALITATIVE RESEARCH IN COMMUNICATION AND DIGITAL SOCIETY: NEW CHALLENGES AND OPPORTUNITIES
PublisherEdiciones Egregius
Pages25-34
Number of pages10
ISBN (Print)978-84-17270-31-5
StatePublished - 3 May 2018

CACES Knowledge Areas

  • 419A Medical Diagnostic and Treatment Technology

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