A Formal Document Approval Workflow for Business Process in Higher Education Institutions

Veronica Velásquez Angamarca; Diana Arce Cuesta; Christian Oyola Flores; Adriana García Pesántez; Fernando Pesántez Avilés; Juan Cárdenas Tapia

doi:10.1007/978-3-032-12879-9_8

A Formal Document Approval Workflow for Business Process in Higher Education Institutions

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

Original language	English
Title of host publication	Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2
Editors	Alvaro Rocha, Francisco J. García Peñalvo, Ramiro Gonçalves, Alicia García-Holgado, Fernando Moreira
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	74-83
Number of pages	10
ISBN (Print)	9783032128782
DOIs	https://doi.org/10.1007/978-3-032-12879-9_8
State	Published - 2026
Event	19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Salamanca, Spain Duration: 25 Jun 2024 → 28 Jun 2024

Publication series

Name	Lecture Notes in Networks and Systems
Volume	1747 LNNS
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	19th Iberian Conference on Information Systems and Technologies, CISTI 2024
Country/Territory	Spain
City	Salamanca
Period	25/06/24 → 28/06/24

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

Keywords

BPM
Digital Transformation
Document Management
HEIs
Workflow

Access to Document

10.1007/978-3-032-12879-9_8

Cite this

Velásquez Angamarca, V., Arce Cuesta, D., Oyola Flores, C., García Pesántez, A., Pesántez Avilés, F., & Cárdenas Tapia, J. (2026). A Formal Document Approval Workflow for Business Process in Higher Education Institutions. In A. Rocha, F. J. García Peñalvo, R. Gonçalves, A. García-Holgado, & F. Moreira (Eds.), Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2 (pp. 74-83). (Lecture Notes in Networks and Systems; Vol. 1747 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-032-12879-9_8

Velásquez Angamarca, Veronica ; Arce Cuesta, Diana ; Oyola Flores, Christian et al. / A Formal Document Approval Workflow for Business Process in Higher Education Institutions. Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. editor / Alvaro Rocha ; Francisco J. García Peñalvo ; Ramiro Gonçalves ; Alicia García-Holgado ; Fernando Moreira. Springer Science and Business Media Deutschland GmbH, 2026. pp. 74-83 (Lecture Notes in Networks and Systems).

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abstract = "Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Polit{\'e}cnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.",

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Velásquez Angamarca, V , Arce Cuesta, D , Oyola Flores, C , García Pesántez, A , Pesántez Avilés, F & Cárdenas Tapia, J 2026, A Formal Document Approval Workflow for Business Process in Higher Education Institutions. in A Rocha, FJ García Peñalvo, R Gonçalves, A García-Holgado & F Moreira (eds), Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Lecture Notes in Networks and Systems, vol. 1747 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 74-83, 19th Iberian Conference on Information Systems and Technologies, CISTI 2024, Salamanca, Spain, 25/06/24. https://doi.org/10.1007/978-3-032-12879-9_8

A Formal Document Approval Workflow for Business Process in Higher Education Institutions. / Velásquez Angamarca, Veronica ; Arce Cuesta, Diana ; Oyola Flores, Christian et al.
Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. ed. / Alvaro Rocha; Francisco J. García Peñalvo; Ramiro Gonçalves; Alicia García-Holgado; Fernando Moreira. Springer Science and Business Media Deutschland GmbH, 2026. p. 74-83 (Lecture Notes in Networks and Systems; Vol. 1747 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Arce Cuesta, Diana

AU - Oyola Flores, Christian

AU - García Pesántez, Adriana

AU - Pesántez Avilés, Fernando

AU - Cárdenas Tapia, Juan

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PY - 2026

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N2 - Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

AB - Higher Education Institutions (HEIs) have embraced Business Process Management (BPM) to drive Digital Transformation. However, the continuous growth of these institutions poses a significant challenge for document business process. This article introduces a formal document approval workflow business process within the context of Higher Education Institutions. This proposal is grounded in business rules and the integration of validations aligned with the legal framework of business processes and using ISOTools as technological support. This study is integral to the Digital Transformation project at Politécnica Salesiana University (UPS, its acronym in Spanish) in Ecuador. Therefore, the workflow was implemented at such an institution as a validation scenario. The findings underscore the potential of this proposal as a support mechanism for process control and monitoring, fostering enhanced collaboration among process analysts, end-users, and decision-makers.

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SN - 9783032128782

T3 - Lecture Notes in Networks and Systems

SP - 74

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BT - Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2

A2 - Rocha, Alvaro

A2 - García Peñalvo, Francisco J.

A2 - Gonçalves, Ramiro

A2 - García-Holgado, Alicia

A2 - Moreira, Fernando

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Y2 - 25 June 2024 through 28 June 2024

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Velásquez Angamarca V , Arce Cuesta D , Oyola Flores C , García Pesántez A , Pesántez Avilés F , Cárdenas Tapia J. A Formal Document Approval Workflow for Business Process in Higher Education Institutions. In Rocha A, García Peñalvo FJ, Gonçalves R, García-Holgado A, Moreira F, editors, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Springer Science and Business Media Deutschland GmbH. 2026. p. 74-83. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-032-12879-9_8

A Formal Document Approval Workflow for Business Process in Higher Education Institutions

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this