Analysis and Design of Maturity Models to Measure Digital Transformation and Implementation of a Digital Transformation Observatory

This project addresses the need to evaluate and disseminate the level of Digital Transformation (DT) within organizations, set against the backdrop of the third wave of technological transformation and the Fourth Industrial Revolution. It acknowledges that while digitalization offers significant opportunities through technologies like Artificial Intelligence and Big Data, developing nations face challenges in connectivity and technological adoption. To measure the degree of adoption and establish improvement pathways, Digital Maturity Models (DMMs) are utilized. The methodology involved analyzing the state-of-the-art in communication networks (such as 5G), reviewing DMMs, gathering functional requirements, and conducting exploratory studies. The core component was the development and implementation of a Web Platform designed to process DT measurements and visualize the results. Finally, a quantitative survey-based study was applied to UPS to validate the DT model and publish the initial findings, aiming to enhance decision-making and business innovation through objective measurement of digital maturity.<br/><br/><b>Goal</b>: <br/>Analyze Digital Transformation (DT) Maturity Models and develop a web platform for the Digital Transformation Observatory. The goal is to generate outreach publications based on DT measurements conducted in various institutions, starting with an initial evaluation at UPS.<br/><br/><b>Research lines</b>: <br/>Educational entertainment (Edutainment)