Personal profile
Research Interests
The body of work integrates education, technology, and social sciences to understand how higher education, youth development, and digital transformation interact with broader social systems in Latin America. Across studies, methods include institutional surveys, literature reviews, case studies, and mixed-method analyses to diagnose skill gaps (notably soft skills and health literacy), evaluate curricular and governance practices, and explore the role of digital tools (gamification, XR, learning analytics) in pedagogy and organizational change. Several publications address the Salesian educational project and university associations as living ecosystems for preventive pedagogy, interculturality, community linkage, and social impact, while others map environmental management, neurology education, and mental health concerns (e.g., exam anxiety, youth depression) within Latin American contexts. Collectively, the research highlights: (1) the need for competency-based curricula that embed soft skills and health literacy; (2) the effectiveness of digital transformation and BPM as conduits for organizational and educational reform; (3) the importance of preventive, inclusive pedagogy aligned with Salesian values; and (4) the role of stakeholder engagement (students, families, staff) in sustainable institutional development. Impact centers on actionable frameworks for curricular design, environmental and governance practices, and strategies to improve graduate employability, well-being, and equitable access to advanced education in Latin America.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being -
SDG 4 Quality Education -
SDG 7 Affordable and Clean Energy -
SDG 8 Decent Work and Economic Growth -
SDG 12 Responsible Consumption and Production -
SDG 13 Climate Action -
SDG 16 Peace, Justice and Strong Institutions
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Collaborations and top research areas from the last five years
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Innovative Strategies in Education, Equity, and Commerce to Build an Economy Oriented Towards Happiness and Social Well-being
Guevara Segarra, M. F. (PI), Perez Torres, J. A. (Col), Tobar Pesantez, L. B. (Col), Cardenas Tapia, J. A. (Col), Guevara Segarra, M. G. (Col) & Gomez Calle, A. F. (Student)
29/09/25 → …
Project: Research and Development
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Intervention in the Academic and Business Community to Determine the Perception of Holistic Competency Development in the Educational Process
Garcia Garcia, C. L. (PI), Cardenas Tapia, J. A. (Col) & Moya Loaiza, D. P. (Col)
19/01/23 → …
Project: Research and Development
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Perspectives of UPS Teachers and Students Regarding the COVID-19 Pandemic in Telematic Education
Robles Bykbaev, V. E. (Col), Ingavelez Guerra, P. C. (Col), Pesantez Aviles, L. F. (Col), Moscoso Merchan, V. F. (Col), Farfan Pacheco, P. C. (Col), Cardenas Tapia, J. A. (PI), Salgado Guerrero, J. P. (Col), Robles Bykbaev, Z. Y. (Col) & Flores Ortiz, A. C. (Col)
4/03/21 → 4/03/22
Project: Research and Development
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A Formal Document Approval Workflow for Business Process in Higher Education Institutions
Velásquez Angamarca, V., Arce Cuesta, D., Oyola Flores, C., García Pesántez, A., Pesántez Avilés, F. & Cárdenas Tapia, J., 2026, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Rocha, A., García Peñalvo, F. J., Gonçalves, R., García-Holgado, A. & Moreira, F. (eds.). Springer Science and Business Media Deutschland GmbH, p. 74-83 10 p. (Lecture Notes in Networks and Systems; vol. 1747 LNNS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
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Don Bosco Dialoga con las Artes y las Ciencias Volumen V (Coordinación)
Translated title of the contribution :Don Bosco Dialogues with Arts and Sciences Volume V (Coordination) Research output: Book/Report › Book
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Exploring Design Thinking as a Strategy for Business Process Analysis in Higher Education Institutions
Yunga Barros, M., Arce Cuesta, D., Pacheco Tobar, F., Pesántez Avilés, F. & Cárdenas Tapia, J., 2026, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Rocha, A., García Peñalvo, F. J., Gonçalves, R., García-Holgado, A. & Moreira, F. (eds.). Springer Science and Business Media Deutschland GmbH, p. 206-217 12 p. (Lecture Notes in Networks and Systems; vol. 1747 LNNS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
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Exploring Interaction Challenges Between Business Process Management and IT Management
Flores Vega, A., Arce Cuesta, D., Pesántez Avilés, F. & Cárdenas Tapia, J., 2026, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Rocha, A., García Peñalvo, F. J., Gonçalves, R., García-Holgado, A. & Moreira, F. (eds.). Springer Science and Business Media Deutschland GmbH, p. 218-228 11 p. (Lecture Notes in Networks and Systems; vol. 1747 LNNS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
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Key Performance Indicators with a Focus on Higher Education: A Systematic Review Aimed at Definition and Measurement
Oyola Flores, C., Arce Cuesta, D., Zúñiga García, J., Pesántez Avilés, F. & Cárdenas Tapia, J., 2026, Proceedings of 19th Iberian Conference on Information Systems and Technologies, CISTI 2024 - Volume 2. Rocha, A., García Peñalvo, F. J., Gonçalves, R., García-Holgado, A. & Moreira, F. (eds.). Springer Science and Business Media Deutschland GmbH, p. 229-244 16 p. (Lecture Notes in Networks and Systems; vol. 1747 LNNS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review